The National Home Builders Registration Council resumed offering its full onsite service operations by reopening its customer walk-in centres at its main Provincial Offices as of Monday, 8th of June 2020 in line with the Level 3 Lockdown Regulations.

Offices that have reopened are Sunninghill, Pretoria, Cape Town, George, Durban, Polokwane, Port Elizabeth, East London, Rustenburg, Bloemfontein, Kimberley and Mbombela. Our satellite offices in Tzaneen, Witbank, Bethlehem, Thulamela, Mafikeng, Klerksdorp and Newcastle will be phased in gradually.

In keeping with the pronounced Social Distancing, mitigatory steps against this pandemic and limiting overexposure, developers, contractors, home builders as well as housing consumers, who need to interact with the NHBRC are urged to only visit our offices when it is absolutely necessary; e.g. for the collection of certificates (i.e. registration and enrolment) and to complete technical assessments.

The NHBRC also has inspectors on standby to help home builders/contractors/developers fulfil the legal requirement by assuring the quality of their home building projects. All home builders/contractors/developers are reminded to inform the NHBRC in writing during the following stages of construction not less than 5 working days before reaching the below mandatory structure:

  • Substructure (foundation)
  • Super Structure
  • Practical
  • Storm Water
Failure to notify the NHBRC as per the above may lead to legal action.

The submission of necessary documents and to book inspections from the safety of your home or office through our online emailing channels, the following list applies as per province:

ProvinceRegistrations, Renewals, Enrolments, Complaints and Collections of CertificatesInspections
Eastern CapeEastern Cape Online ServicesECinspections@nhbrc.org.za
Free StateFree State Online ServicesFSinspections@nhbrc.org.za
GautengGauteng Online ServicesGPinspections@nhbrc.org.za
KwaZulu-NatalKwaZulu-Natal Online ServicesKZNinspections@nhbrc.org.za
Limpopo Limpopo Online ServicesLPinspections@nhbrc.org.za
MpumalangaMpumalanga Online ServicesMPinspections@nhbrc.org.za
North WestNorth West Online ServicesNWinspections@nhbrc.org.za
Northern CapeNorthern Cape Online ServicesNCinspections@nhbrc.org.za
Western CapeWestern Cape Online ServicesWCinspections@nhbrc.org.za

Each of our offices has a Covid-19 Task Team to ensure the continued safety of our employees and customers and all visiting our offices are requested to cooperate with the measures put in place.

As an agency of the Department of Human Settlements, we support all the national covid-19 interventions aimed at providing citizens with dignified accommodation and access to clean water, thus contributing to reducing the risks of infection associated with overcrowding.

#NHBRCares! #Stay Safe!

For more information:
www.nhbrc.org.za.
Twitter: @NHBRC
Facebook: NHBRCSA
Toll-free number: 0800 200 824
Ethics Hotline: 0800 203 698 or email nhbrc@behonest.co.za

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NHBRC is an agency of the Department of Human Settlements
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