Why Enrol

Enrolment Process

Building a new home is a key milestone in anyone’s life. The Housing Consumers Protection Measures Act 1998 requires all new homes to be enrolled with the NHBRC 15 days prior to construction. The enrolment of a new home is the first step in the protection of a housing consumers’ right. An enrolled home will be covered by the NHBRC warranty cover on major structural defects, from the day of occupation for a period of five years.

Home enrolment insures consumers against poor building practices and permits the NHBRC to conduct building inspections at key stages of construction. These include:

1. Excavation & Foundation;
2. Floor slab (sub structure);
3. Walls (super structure); and
4. Roofing and finishes.

These are followed by a fifth stage – Pre-occupation to occupation – in which final inspections take place and any outstanding details are reviewed. 

The NHBRC enrolment process offers consumers several benefits. These include:

• Builder compliance with NHBRC’s Home Builders Manual, which sets minimum quality standards.
• NHBRC quality inspections during construction.
• Major structural warranty cover for up to five years from date of occupation.
• NHBRC mediation between consumer and builder.
• Recourse through our complaints, arbitration and remedial processes.

An enrolled home is provided with warranty cover by the NHBRC for a period of 5 years from date of occupation which allows the NHBRC to pursue and ensure that your builder rectifies:

1. Minor defects identified by the housing consumer within the first three-months of occupation
2. Roof leaks identified by the housing consumer within one-year from date of occupation
3. Major structural defects identified by the housing consumer within five-years from date of occupation

Enrolment forms here