The National Home Builders Registration Council (NHBRC) has taken several precautionary measures at all of its Customer Care Offices in response to the Coronavirus (COVID-19) pandemic.

To this end, Acting Chief Executive Officer – Otsile Maseng – said we have taken several measures to limit walk-ins and office visits at all our customer service centres country-wide.

“Services such as Registrations, Renewals, Enrolments, and Collections of Certificates, will be done via our new emailing list in alignment with the social distancing initiative recommended by the Department of Health,” said Maseng.

Our clients are encouraged to access our services via our new emailing list as per the following contact addresses;

  1. Gauteng:
  2. Western Cape:
  3. Eastern Cape:
  4. Free State:
  5. North West
  6. Limpopo:
  7. Mpumalanga:
  8. KwaZulu-Natal:
  9. Northern Cape

Home builders and housing consumers may still bring their documents at any of our offices as operations at NHBRC Customer Care Offices will continue as normal. Each of our offices has established a Covid-19 Task Team to ensure the continued safety of our employees and customers and all visiting our offices are requested to cooperate with these measure put in place.


For an interview request and any other assistance, please contact Molebogeng Taunyane on email: or 011 317 0070 / 082 646 8663.

Kind regards,

Tshepo Nkosi

Manager: Corporate Communication & Stakeholder Relations (Spokesperson)


About the NHBRC

The National Home Builders Registration Council (NHBRC) is an agency of the department of human settlements which is responsible for the protection of housing consumers and to regulate the home building industry. The NHBRC also offers services such as enrolment of new homes, home builder registration, home building inspections, builder training, geotechnical and materials engineering.

For more information:

Twitter: @NHBRC

Facebook: NHBRCSA

Toll-free number: 0800 200 824

Ethics Hotline: 0800 203 698 or email

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