NHBRC intensifies its visibility and accessibility with its mobile office units

The home building industry regulator, National Home Builders Registration Council (NHBRC) is embarking on a roadshow to rural and far flung areas. This is as part of its efforts to increase accessibility and service delivery through its two mobile office units in order to support consumers and home builders who are unable to access its products and services in the main urban centres.

“We are concerned about the low levels of awareness with regards to home owners or housing consumers. Consumers need to be aware of their rights and obligations. Hence the main objective of acquiring these mobile office units is to take NHBRC services to the people as our goal is to assist and protect housing consumers from being exposed to contractors who deliver housing units of substandard design, workmanship and/or the use poor quality building materials,” said NHBRC Business Services Executive, Ms Thitinti Moshoeu.

The NHBRC is mandated to protect the interests of housing consumers and to ensure that builders comply with the building industry standards by using quality approved materials during construction.

 “Also, our insights indicate that many people, especially those live in the rural areas have very little knowledge about the NHBRC and its services. Equally, those who know about the NHBRC have to travel long distances in order to access our services, which can be costly and time consuming. This led to our strategic endeavour to launch the mobile office units as a measure to remedy and circumvent these realities”, said Moshoeu. 

The mobile office units are equipped with the latest technologies that enable the NHBRC to remotely attend to consumer complaints, whilst offering technical assistance, homebuilder registrations, home enrolment, training of home builders and consumer awareness.

The two mobile office units are scheduled to travel to all the nine (09) provinces with a dedicated NHBRC team. The mobile units are currently in Limpopo and Northern Cape for the Month of July and will move to with the North West and Western Cape in August.

MONTH LOCATION
July 2017 Inland:  Limpopo

Coastal: Northern Cape

August 2017 Inland: North West

Coastal: Western Cape

September 2017 Inland: Gauteng

Coastal: Eastern Cape

October 2017 Inland: Mpumalanga

Coastal: Kwa Zulu Natal

November 2017 Inland: Free State

Coastal: Northern Cape

December 2017 Inland: Limpopo

Coastal: Western Cape

January 2018 Inland: North West

Coastal: Eastern Cape

February 2018 Inland: Gauteng

Coastal: Kwa Zulu Natal

March 2018 Inland: Mpumalanga

Coastal: Northern Cape

April 2018 Inland: Free State

Coastal: Western Cape

May 2018 Inland: Limpopo

Coastal: Eastern Cape

June 2018 Inland: North West

Coastal: Kwa Zulu Natal