Warranty Cover:

By enrolling your home with the NHBRC, you are complying with the relevant South African law. Home enrolment allows the NHBRC to conduct quality home inspections at various stages of construction and provides housing consumers with warranty cover for minor defects identified within the first three months of occupation, roof leaks identified within the first year of occupation and cover against major structural defects identified within the first five years of occupation.

In the event that a builder is unable or unwilling to rectify reported defects, the NHBRC can rectify the defects, following the completion by the housing consumer of a complaint and conciliation process.

Maximum amounts payable

The cover is for 5 years on major structural defects.
The maximum amount payable is the lesser of the Enrollment Value of R500 000.
The payable amount includes professional fees + accommodation + transport.

If you follow these requirements and ensure that your house is enrolled, the NHBRC will:
  • Conduct a minimum of four inspections on your house, to see if the construction is properly done and;
  • Deal with complaints of non-compliance during construction.
  • Your house will be covered by a five year warranty scheme against major structural defects, calculated from the date of occupation.
  • The builder will be obliged to rectify:
  • Any deviation from the terms, plans and specifications of the agreement or any deficiency related to design, workmanship or material that you notify him of in writing within 3 months of occupation;
  • Roof leaks you notify him/her of in writing within 1 year of occupation; and
  • Major structural defects you inform him/her of in writing within 5 years of occupation.