Customer Delight – The level of customer satisfaction will improve, and with it the NHBRC service excellence and brand relevance.
Operational Efficiencies – Improved service turnaround times, eliminating compliance gaps.
Enhanced Digital Literacy – The NHBRC staff will also get the opportunity to enhance their digital skills and literacy.
Reliable Homebuilding Information – Critical information related to home building will be easily stored, accessible and useable.
Industry Thought Leadership – Integrated digital platforms will enable production of thought leadership within the industry through frequent publications.
Enhanced Credibility – Home builders and homeowners will be associated with a council that has authoritative reputation and credibility.