Covid-19

Dear Valued Client,

We are facing unprecedented times as coronavirus has shifted the way we work, live and do business. As we adjust to the new normal, NHBRC remains fully committed to rendering its service to you in order to ensure that your business is compliant and its processes are affected as little as possible. With that in mind, health and safety of our employees and customers is our top priority.

Due to the surge in positive cases we had to scale down our operations and put our employees on a rotational basis in order to adhere to the regulations and minimise the risks. This has tremendously affected our service turnaround times.

As such, we anticipate that there will be a delay of about 10 to 15 days in the processing of your applications. We will continue to seek ways to minimise the impact that this will have on your business and promise to communicate with you as things continue to evolve. Unfortunately, should you happen to be a walk-in client, you may also experience delays due to our social distancing measures, so it is still advisable to use our alternative channels.

Furthermore, we encourage customers who need to submit necessary supporting documents to do so via our new emailing list on the following contact addresses;

#NHBRCares! #Stay Safe!

For more information:
www.nhbrc.org.za.
Twitter: @NHBRC
Facebook: NHBRCSA
Toll-free number: 0800 200 824
Ethics Hotline: 0800 203 698 or email nhbrc@behonest.co.za

Sincerely,
Craig Makapela
Acting Business Services Executive