Three New NHBRC Offices Experience Connectivity Issues

The new National Home Builders Registration Council (NHBRC) Customer Care Offices located in Tshwane, Witbank, Bloemfontein and Kimberley currently do not have access to telephones and internet (emails) following their move to these office locations as on the 1st of November 2018.

This has resulted in customers in the four regions experiencing delays in accessing some of our services such as registrations, renewals, enrolments, complaints etc.
We wish to extend our apologies for the inconvenience that this has caused and encourage home consumers / builders, contractors and developers to direct any enquiries as per below:
1. Tshwane: (011) 317 0000 / 011 525 5500.
2. Bloemfontein: (051) 444 0062 / 081 591 0249
3. Kimberley: 082 963 8255 / 081 591 0249

The new physical address for our customer care centres are as follows;

Please also note that we will be moving to new offices located for ease of access for our customers in Emalahleni (Witbank) to the this address;

Smokey Mountain Office Village
Route N4 Business Park
Ground & 3rd Floors (1&3 / 306)
Ben Fleur x 11

Housing consumers who wish to build or buy a new home are also advised to verify beforehand with the NHBRC as to the status of their builder, on either our toll free number 0800 200 824 or on the website whether or not such a company or person is a registered home builder. Report all unethical conduct or corruption to our independent ethics hotline 0800 203 698 or email

For an interview request and any other assistance, please contact Molebogeng Taunyane on email: or 011 317 0070 / 082 646 8663.

Kind regards,
Tshepo Nkosi
Manager: Corporate Communication & Stakeholder Relations (Spokesperson)

About the NHBRC
The National Home Builders Registration Council (NHBRC) is an agency of the department of human settlements which is responsible for the protection of housing consumers and to regulate the home building industry. The NHBRC also offers services such as enrolment of new homes, home builder registration, home building inspections, builder training, geotechnical and materials engineering. This year the NHBRC has trained 2 946 youth, 1 880 women, 442 military veterans, 365 people with disabilities and 2357 emerging home builders.

For more information:
Twitter: @NHBRC
Facebook: NHBRCSA
Toll-free number: 0800 200 824
Ethics Hotline: 0800 203 698 or email